We all love healthy growth in our business. It’s exciting and exhilarating! It can also be a little scary and stressful if you don’t get it right.
Sometimes growth can be quick and sometimes a little slower over a period of time. In either case, if you do not have the processes and framework in place to accommodate the growth, things could go awry.
One area of critical importance is ‘Web/IT/Telecoms’. I’ve grouped them here because if they all hang together nicely then healthy growth can be made so much easier.
Taking an intelligent view and proper planning of your I.T. services can be all the difference to healthy growth and, well, not healthy growth!
How can Anything I.T. help?
Jonathan at Anything I.T. has been a techie since the early 1990’s (showing his age!). With help from collaborators such as Comtec ICT, Anything I.T. can help in all the technical areas of web, IT, telecoms, and indeed other technical services such as door entry systems, CCTV.
We pride ourselves on having an understanding of where our clients are in their cycle of growth. Respecting budgets and areas where they are comfortable.
Aside: Doughnuts can help!
On this point of being comfortable with IT, if a small business is comfortable with a certain aspect of their IT, we are not going to forcibly recommend another way. We will work with our customers in the best way possible. Of course, if the customer is using dated, slow computers not up to the job, then, of course, we will make recommendations.
Some business growth scenarios require the ability to work anywhere. Anything I.T. can set up systems where you can easily access your business emails and files. Also, with telecoms systems such as Wildix (from Comtec ICT), your communications with customers can be seamless and still business-like through web browsers, apps and desktop phones.
When a business goes through change, there are many factors that the business owner needs to plan for. Employees, office setup and costs, informing customers of the change and so much more.
One aspect that is often overlooked is the web and I.T. the business uses. This could be anything from network cabling in the office to website changes. From the headache of changing email accounts and telecoms (and broadband) providers.
Anything I.T. has experience in the area of business change and could be the one factor that makes things go smoothly for you.
Just a few examples of areas we can help when your business goes through change:
Routers and modems
Patch panels and network switches
Setting up secure Wi-fi
Phone systems (Maybe you should consider one that can move office with you with minimum fuss?)
What the heck is an Integrated I.T. Support Service? It’s a unique service offered to businesses in the Plymouth area only by Anything I.T. Read on to find out why it is so different and why it can be so beneficial to your business.
Partnering with you and your business to create a sustainable long-term I.T. framework. One that can grow with your business without damaging your business finances.
We work alongside you to create a solution that not only satisfies your business need to have trouble-free tech but to accommodate where your business is financially speaking.
Why is this service different to other I.T. businesses out there?
I.T., Web & Telecoms support services provided by I.T. professionals are often based on a monthly fee to monitor the existing tech setup in your business.
If problems arise, you might call the I.T. company and get them to fix said problem. Later on, maybe months or even years later, another issue or project arises. Perhaps the upgrade of PC’s to a new operating system?
There is a problem that can surface with this rather distant nature of support. That is that the technology in the business is not growing or organically changing with the business as it in itself grows or changes.
In turn, this can cause unwelcome surprises of unexpected costs and critical downtime to the business.
A lot of I.T./Web/Telecoms support assumes a ‘one-size-fits-all’. Unfortunately, that just won’t cut it in this day and age. Anything I.T. assess the current and potential future needs of its clients and works out a solution from there.
No ‘unwelcome surprises’
With our integrated I.T. service, these unwelcome surprises are negated by the very fact that we work much more closely with your business and therefore can anticipate expected changes or growth. This then leads us to be able to inform you of what you might need to do and spend to enable the changes.
Any increase in expenditure (for instance) happens incrementally rather than in one big shock moment.
Not only does this help the business from a financial standpoint but encourages a stress-free peace of mind environment.
With this service, you are getting an ‘IT Manager’ at a fraction of the cost.
Regular communication is a key factor also. We keep in touch with the client often and encourage regular reach outs and meetings with our clients. Requests such as a new spreadsheet to be designed or an email signature made up are all part of this close relationship we wish to build. All helping towards those goals of efficiency and growth.
How integrated I.T. helps your business grow or change
These days businesses have so many technical demands on them. Websites, email accounts, online advertising, analytics, desktop computers (Windows, Mac, Linux), mobile and tablet devices, telephone systems such as PBX’s, social media pages, broadband and Wi-fi, not to mention cybersecurity, door entry and CCTV systems! The list goes on and on.
There are two approaches that a business can take to these scenarios.
Employ or outsource the work to relevant skilled people (such as website developers; I.T. professionals)
Do most of it (or even all) if you are skilled enough and have time yourself with outsourcing some tasks to others
There are potential issues in both situations which I won’t go into too much detail here except to say that scenario one can be fragmented and involved a lot of unnecessary communicating, and scenario two puts a stupid amount of pressure on the business owner whether they enjoy the work or not.
So, to answer point 1 above, using the Anything I.T. Integrated I.T. Support Services service means one point of contact for ALL your tech-related questions, support and demands, thereby cutting out the communication issues mentioned above.
In answer to point 2 above, let’s take the pressure off you so you can concentrate on building your business. I’m not afraid to say it but often those business owners who have some tech knowledge may fiddle and do okay but when push comes to shove may find their skills lacking.
Using this unique service also provides you with a trusted partner in your business to help it grow and change. An I.T. provider which works with you on a daily/weekly/monthly basis to ensure things go smoothly.
Here’s a list (by no means a definitive one!) of products and services we can help you with:
Website Design and Hosting
Need a website? Need another website? Need help with keeping your site(s) up-to-date and compliant? Just one area that is included in our integrated I.T. Support service. More details on what we do web wise here.
Cloud Email and Storage
Reliable and secure email and file storage is now a top priority for businesses everywhere. From 50Gb mailboxes to SharePoint server helping you collaborate with colleagues. Check our recent blog post on the subject.
Having available to the team four clever and enthusiastic guys (well, two youngsters and two, err experienced chaps), Anything I.T. offers IT skills built up since 1994! Need more information on our I.T. Support service?
Setup, advice, advertising. You name it, we do it. Social Media
By collaborating with our partner Comtec ICT, Anything I.T. can now truly provide a fully integrated I.T. service for its clients. Now (incredibly), our clients have a direct extension number to us from their desk phones, mobiles (via the app) and browser! This includes useful chat, conferencing, video calling and screen sharing features
More information can be found on the Hello Comtec website or our Telecoms page here.
How much does it cost?
Without sounding like a politician, it varies greatly from customer to customer!
All we would suggest is get in touch for a pressure-free chat.
Who is it for?
Certainly for business in the local area of Plymouth and further afield if the circumstances suit both our business and our clients’.
It is also likely that businesses with several employees and/or a decent turnover would benefit most.
Anything I.T. offers a superb range of products and services to help small businesses. Products such as OFFICE 365 FOR BUSINESS PREMIUM can provide efficiency and a quick way to access certain information.
Why would that be important?
Because having trouble-free/speedy access to information and the ability to get the right information to your customers is essential to run an efficient business.
Used well, the business can profitably grow and the products Anything I.T. offers can grow with you too. In other words, you won’t have to change the product or services when you grow from 4 employees to 10. Or from 10 to 50.
OFFICE 365 FOR BUSINESS PREMIUM is one such product (or service if you like) that can grow with your business.
Your mailbox is hosted on Microsoft’s Exchange servers, one of the best business-class email hosting platforms around. Typically, if you purchased your own domain name and set up an email address, it likely will be a simple mailbox accessed by a protocol called POP3
You get 50GB of storage in your mailbox! That’s huge! Some mailboxes today can be as small as 100Mb (that’s 500 times smaller!). If you went for a Gmail mailbox, you might get 15Gb of space which is pretty good.
The default maximum size for sending and receiving emails is around 35Mb which is a lot larger than your typical mailbox which might be 10Mb or sometimes 20Mb per email. This 35Mb allows you to send larger attachments between co-workers or others you work with. And why not? In this day and age of superfast broadband, sending a 30Mb design document to your co-worker to look over should not be an issue.
With OFFICE 365 FOR BUSINESS PREMIUM, you also benefit from the 1TB ONE DRIVE.
This is plenty enough space for most business users to store documents and files in the Cloud.
With One Drive installed on your PC, mobile and via a web browser, you can access your files from literally almost anywhere.
All the main desktop office software you need including: Microsoft:- Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Access
Via a web browser: Web versions of Outlook, Word, Excel and PowerPoint
One license covers 5 phones, 5 tablets, 5 PCs (or Macs) per user. Plenty enough devices capable of accessing your information.
Quote from the Microsoft SharePoint site:
“Organizations use SharePoint to create websites. You can use it as a secure place to store, organize, share, and access information from any device.”
Collaborate, chat and communicate about documents and projects your Team is working on.
Be sure to check out the resources below for more information.