We have just started the development of a Ticketing plugin for WordPress. The purpose of this plugin will be to provide simple functionality such as:

  • Create a (support) Ticket
  • Update a Ticket
  • Add, or change a Status of a Ticket
  • Assign responsibility of a Ticket to a User
  • Close, Archive, Re-open a Ticket
  • Set the Severity of a Ticket (i.e. Normal, Important)

This Ticketing plugin would then be used in our other products: Posidacious, Simple Job System, Properties & Tenants.

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