Telecoms

by Jonathan Jonathan No Comments

Portfolio

This page: Websites | Technical Support

Websites

Premier Construction SW Limited
Construction company operating in the whole of the South West of the UK
Website design, website hosting, tech support, telecoms

Positive Steps Care & Support Limited
A care and support provider operating out of Plymouth, UK
Website design, website hosting, website support, I.T. support, telecoms

Bryce Properties
High-quality student accommodation close to the University of Plymouth
Website design, website hosting, website support, I.T. support, telecoms

The Bryce Properties website is an ‘old-fashioned’ hand-coded site. Written in PHP. We recently added to the site a Booking process which involves data input from the user and the result is then emailed in an email with a spreadsheet attached.

Posidacious
Cloud-based Property Maintenance Management Portal

Also written in PHP with a database ‘back-end’.

Top Glass Glazing
Glazier serving Plymouth and surrounding areas.
Website design, website hosting, website support, I.T. support

Another hand-coded website.

Harbourside House
A beautiful holiday cottage serving up to 8 people near Torpoint in Cornwall
Website design, website hosting

Savvy Student Lets
This is a student property website which has videos and virtual tours displaying the available properties.

Photography by Alison (tech support only)
A local to Plymouth photographer providing excellent wedding photography

Parallel Coaching (website support only)
Fitness coaching, working our of Devon but serving the whole world!

Marjon Students
A student rental property website, part of the Bryce Properties portfolio

 

Technical Support (for business)

Charanna Estates Ltd
Technical support for the team in the form of our “I.T. Manager” service, including spreadsheet creation, websites, computer support and networking, PC’s and Mac’s, mobile phones, CCTV and a VOIP telephone system, broadband in over 50 properties. You name it!

Includes the design and implementation of new technical processes to aide this growing business.

Positive Steps Care & Support Limited
Technical support for the team, including website, computer networking, PC’s, mobile phones, Office software and a VOIP telephone system.

Premier Construction SW Limited
Technical support for the team. Email, website, CRM system, mobile phones, CCTV cameras at their construction sites. Includes the setup and management of their Social Media channels.

Top Glass Glazing
Ad-hoc technical support for the business’ Mac computer, office software, website and emails.

Converse Online
Email hosting and support

Custom Fluid Power
Ad-hoc tech support and website construction (in progress)

Stiltskin Theatre
Ad-hoc I.T. support.

Xarri Ltd
Technical support (emails, Office 365 etc) to this freehold management business

Welcome Two
Providing Microsoft 365 business services (Business email, OneDrive) and technical support.

Various
Providing set up and ongoing monitoring of Google and Facebook advertising campaigns.

by Jonathan Jonathan No Comments

Number Club

Anything I.T. and the Geek Collective provide an I.T. Support service and Website design to business clients in Plymouth, South West of the UK.


An introduction to Number Club, what it is and why it can be a ‘life-changer’, or should we say ‘business-changer‘ for small businesses.

High-end Unified Communications, priced for small businesses

What the heck does that mean?

In as concise a sentence as possible, Unified Communications are where you communicate (phone call, conference call, messaging and so on) via any device, whether that be a mobile phone, tablet, desktop PC or ‘proper’ desk phone.

The benefit to small businesses if they can enable this is that regardless of where they are sat (or standing!), they can make and receive calls ‘as their business’, transfer calls to another team member, message team members and so on.

With Number Club, there is a lot more to it than that which we will explain later in this post. For now, rest assured that Number Club is truly a high-end telephone and communications system that small businesses can afford.

Number Club – The gory details

Number Club is an offering by Anything I.T. and its partner Comtec ICT. It’s been designed to provide all the features of a modern PBX system (including Unified Communications) at an affordable price.

Features include

  1. Communicate via desk phone; web browser, tablet, mobile phone, all while appearing to come from your business landline
  2. Video calling
  3. Conference calls
  4. Transfer calls between the team
  5. Place calls on hold
  6. Set day/night times
  7. Customised call routing (press 1 for sales, 2 for support and so on)
  8. Voicemail (including transcripts by email)
  9. Shared contact lists (for your team)
  10. Mobile phone app
  11. Chat messaging within the team
  12. Leave Post-it notes for other team members
  13. Individual ‘Available‘, ‘Away‘, ‘Do not Disturb‘ statuses
  14. PLUS – a direct extension number to our team
  15. A range of desk phones and accessories

Cost

£20 per (premium licensed) user (some user types are less, please ask), per month on a minimum 12-month contract.

This provides you with a business landline number (actually several if required) in your area (i.e. Plymouth would be 01752 xxxxxx), and full access to the features listed above.

Not only do you get all that, but you also get unlimited UK landline and mobile calls! (it does not include premium-rate numbers) in the £20 per month/per user price.

Optional extras

Equipment

You do not need a physical desk phone for the system to work. That’s just one of the features that make this a great value system. However, if your business requires desk phones and other equipment, these are available at affordable prices. Please ask us for the latest pricing. Here are some images of products available:

Wallboards

Wallboards – A live way of looking at call stats for your team displayed on a TV (ask us about this option as it is an optional extra requiring some development time). Check out the blog over on the Comtec site for more information

Telecoms via a computer’s web browser

You can even carry out calls via your computer’s web browser. If you spend a lot of time at your desk, then this is a real lifesaver.

Making calls from your business number while sat at your PC is very useful, including messaging colleagues and website visitors (if you have something called WebRTC set up), conference calls and screen sharing.

Not only is useful, it is a professional way of communicating.

Mobile devices

Then there is the mobile phone app! From the app you can make and receive calls (again, from and to your landline number).

From the app you can also carry on a chat conversation, check your voicemails and set a status.

By status, I mean you can set yourself to busy of offline which means you will not be disturbed by calls when you don’t want to be. Perhaps you are in a meeting or don’t want to be awakened by unwanted calls at night?

A little but useful feature

if you take on Number Club as your phone service, you get an extension number for each user (let’s say you have extension 3076), you have the ability to dial an extension number for Anything I.T. or Hello Comtec. Right there from your phone! Nice and easy support at your fingertips.

Summary

In essence, Number Club is a high quality, full of features cloud based telecoms system which is affordable and scalable as your business grows.

Contact us for more information or to arrange a demo.

by Jonathan Jonathan No Comments

The Geek Collective

Anything I.T. and the Geek Collective provide an I.T. Support service and Website design to business clients in Plymouth, South West of the UK.


Who are the Geek Collective?

In a moment, I’ll go into some detail about the three ‘geeks’ behind the Geek Collective. For now here is a quick summary of how the Geek Collective can benefit you, the customer.

Benefits

For the most part, the Geek Collective is an unseen entity (for now) because it’s just three guys in Plymouth (UK) who are techies and whose skills cross a large range of technical areas. Each running their own business.

But how does this benefit you, the customer?

Simply put it means there is a support network behind the business you choose to implement some sort of technical service.

Be it website design through Anything I.T. or Hello Simon, or implementing a modern (and yet cost-efficient) telecoms system through Hello Comtec. Or still more an I.T. Support service through Anything I.T. or Hello Comtec!

Because of the way everything technical works these days, there is a natural crossover between all the supposedly separate areas.

But this is not true in reality.

Here’s an example:

Let’s say you want a nice new website made by an award-winning designer (that’s Simon at Hello Simon by the way). That’s great because he will design you a smashing site fit for purpose.

But what if you also said, I need help with the emails on the domain name we own as well. Or perhaps you also mention to Simon that you are moving to a new office and could do with help setting up the technical aspects such as network cabling, broadband and router, new PC’s and so on.

The good news is Simon won’t answer you by saying, “Sorry I can’t help”, he’ll say, I’ve got just the person! And he will pass you on to one of the other two in our little network.

Why would we do this?

First of all, it’s great to be able to offer each of our customers that we can literally do ‘anything I.T.’ related.

But quite frankly it’s really nice to have other geek friends to work with whom we trust.

Trust is an important thing in friendships and also in business. Especially since some of the services we offer could be construed as a competitive crossover into one of the other businesses!

But that doesn’t stop us because we know that the benefits to us and our clients is huge.

More about the three of us and what we offer

From left to right: Neil Tancock of Hello Comtec; Simon Pykett of Hello Simon; and Jonathan Burrows of Anything I.T.
Here we are geeking out and drinking coffee

You can obviously find out more from our websites and Facebook/LinkedIn pages so here is a summary of each:

Jonathan Burrows of Anything I.T.

The Anything I.T. website (circa early 2020)

Browse this site for more about what we can do and also our Facebook and LinkedIn pages.

Anything I.T. was set up by Jonathan Burrows in a rejuvenated format during 2019 having let the business idle along since the mid-noughties!

Jonathan got into computing in the early ’90s when his uncle brought him a PC. He was very excited about this until he opened up the box, only to find that the PC needed putting together first!

In those days without the World-Wide Web, he had to rely on books to help him build his first Windows 3.11 computer. Fun times!

This led to Jonathan eventually changing career path from one of Retail into the Technology sector including time as a Technical Consultant for a FTSE 500 company and later on a Systems Analyst for a large company in the South West of the UK.

Now, Jonathan is excited about the various opportunities coming his way, including the Geek Collective.

Jonathan’s favourite saying is:

“The more I know, the less I seem to know”

Anything I.T. website – this site!
Anything I.T. Facebook Page
Anything I.T. Linked In Page


Neil Tancock of Hello Comtec

The Hello Comtec website (early 2020)

Neil’s comprehensive understanding of the technology & communications arena has taken him around the world. With an extensive client portfolio and a commitment to reliability, his knowledge of technology systems is something that he doesn’t need to boast about.

Hello Comtec website
Hello Comtec Facebook Page


Simon Pykett of Hello Simon

The Hello Simon website homepage early 2020

Simon has been creating digital content for well over ten years, alongside his role as a Computer Science Teacher. His portfolio is considerable and works with notable individuals in the music, sport and military arenas.

He is now working hard as a freelance creative and studies the dark arts of search engine optimisation.

Hello Simon website
Hello Simon Facebook Page


Finally

So, finally, if you’ve read this far, I commend your efforts! Suffice to say, you are in safe, reliable, technically knowledgeable hands if you choose to use one (or more!) of the Geek Collective to provide technical services for your business/ We are based in Plymouth (UK).

Anything I.T. and the Geek Collective provide an I.T. Support service and Website design to business clients in Plymouth, South West of the UK.

by Jonathan Jonathan No Comments

New Price List

Anything I.T. and the Geek Collective provide an I.T. Support service and Website design to business clients in Plymouth, South West of the UK.


We have introduced a price list in PDF format that our customers (and indeed prospective customers) can download and view at their leisure.

The list shows most of our popular products and services, if you do not see something then it does not mean we do not provide that service or product. Just ask for more information on what you require.

The list will likely be updated on a regular basis.

It can be found on the Pricing page

Please, if you have any questions or queries, do let us know.

Anything I.T. Plymouth Limited

Send an email and we will be in touch as soon as possible

The landscape has changed.

The Geek Collective