General

by Jonathan Jonathan No Comments

Integrated I.T. Support Service

What the heck is Integrated I.T. Support Service? It’s a unique service offered to businesses in the Plymouth area only by Anything I.T. Read on to find out why it is so different and why it can be so beneficial to your business.

Partnering

Partnering with you and your business to create a sustainable long-term I.T. framework. One that can grow with your business without damaging your business finances.

We work alongside you to create a solution that not only satisfies your business need to have trouble-free tech but to accommodate where your business is financially speaking.

Uniqueness

Why is this service different to other I.T. businesses out there?

I.T., Web & Telecoms support services provided by I.T. professionals are often based on a monthly fee to monitor the existing tech setup in your business.

If problems arise, you might call the I.T. company and get them to fix said problem. Later on, maybe months or even years later, another issue or project arises. Perhaps the upgrade of PC’s to a new operating system?

There is a problem that can surface with this rather distant nature of support. That is that the technology in the business is not growing or organically changing with the business as it in itself grows or changes.

In turn, this can cause unwelcome surprises of unexpected costs and critical downtime to the business.

A lot of I.T./Web/Telecoms support assumes a ‘one-size-fits-all’. Unfortunately, that just won’t cut it in this day and age. Anything I.T. assess the current and potential future needs of its clients and works out a solution from there.

No ‘unwelcome surprises’

With our integrated I.T. service, these unwelcome surprises are negated by the very fact that we work much more closely with your business and therefore can anticipate expected changes or growth. This then leads us to be able to inform you of what you might need to do and spend to enable the changes.

Any increase in expenditure (for instance) happens incrementally rather than in one big shock moment.

Not only does this help the business from a financial standpoint but encourages a stress-free peace of mind environment.

With this service, you are getting an ‘IT Manager’ at a fraction of the cost.

Regular communication is a key factor also. We keep in touch with the client often and encourage regular reach outs and meetings with our clients. Requests such as a new spreadsheet to be designed or an email signature made up are all part of this close relationship we wish to build. All helping towards those goals of efficiency and growth.

How integrated I.T. helps your business grow or change

These days businesses have so many technical demands on them. Websites, email accounts, online advertising, analytics, desktop computers (Windows, Mac, Linux), mobile and tablet devices, telephone systems such as PBX’s, social media pages, broadband and Wi-fi, not to mention cybersecurity, door entry and CCTV systems! The list goes on and on.

There are two approaches that a business can take to these scenarios.

  1. Employ or outsource the work to relevant skilled people (such as website developers; I.T. professionals)
  2. Do most of it (or even all) if you are skilled enough and have time yourself with outsourcing some tasks to others

There are potential issues in both situations which I won’t go into too much detail here except to say that scenario one can be fragmented and involved a lot of unnecessary communicating, and scenario two puts a stupid amount of pressure on the business owner whether they enjoy the work or not.

So, to answer point 1 above, using the Anything I.T. Integrated I.T. Support Services service means one point of contact for ALL your tech-related questions, support and demands, thereby cutting out the communication issues mentioned above.

In answer to point 2 above, let’s take the pressure off you so you can concentrate on building your business. I’m not afraid to say it but often those business owners who have some tech knowledge may fiddle and do okay but when push comes to shove may find their skills lacking.

Using this unique service also provides you with a trusted partner in your business to help it grow and change. An I.T. provider which works with you on a daily/weekly/monthly basis to ensure things go smoothly.

Here’s a list (by no means a definitive one!) of products and services we can help you with:

Website Design and Hosting

Need a website? Need another website? Need help with keeping your site(s) up-to-date and compliant? Just one area that is included in our integrated I.T. Support service. More details on what we do web wise here.

Cloud Email and Storage

Reliable and secure email and file storage is now a top priority for businesses everywhere. From 50Gb mailboxes to SharePoint server helping you collaborate with colleagues. Check our recent blog post on the subject.

I.T. Support

Having available to the team four clever and enthusiastic guys (well, two youngsters and two, err experienced chaps), Anything I.T. offers IT skills built up since 1994! Need more information on our I.T. Support service?

Social Media

Setup, advice, advertising. You name it, we do it. Social Media

Telecoms

By collaborating with our partner Comtec ICT, Anything I.T. can now truly provide a fully integrated I.T. service for its clients. Now (incredibly), our clients have a direct extension number to us from their desk phones, mobiles (via the app) and browser! This includes useful chat, conferencing, video calling and screen sharing features

More information can be found on the Hello Comtec website or our Telecoms page here.

How much does it cost?

Without sounding like a politician, it varies greatly from customer to customer!

All we would suggest is get in touch for a pressure-free chat.

Who is it for?

Certainly for business in the local area of Plymouth and further afield if the circumstances suit both our business and our clients’.

It is also likely that businesses with several employees and/or a decent turnover would benefit most.

by Jonathan Jonathan No Comments

OFFICE 365 FOR BUSINESS PREMIUM

Anything I.T. offers a superb range of products and services to help small businesses. Products such as OFFICE 365 FOR BUSINESS PREMIUM can provide efficiency and a quick way to access certain information.

OFFICE 365 FOR BUSINESS PREMIUM for Plymouth businesses

Why would that be important?

Because having trouble-free/speedy access to information and the ability to get the right information to your customers is essential to run an efficient business.

Used well, the business can profitably grow and the products Anything I.T. offers can grow with you too. In other words, you won’t have to change the product or services when you grow from 4 employees to 10. Or from 10 to 50.

OFFICE 365 FOR BUSINESS PREMIUM is one such product (or service if you like) that can grow with your business.

What do you get for your money (check latest prices here)?

  • BUSINESS CLASS EMAIL
  • ONE DRIVE
  • OFFICE SOFTWARE
  • SHAREPOINT
  • MICROSOFT TEAMS

BUSINESS CLASS EMAIL

What does “BUSINESS CLASS EMAIL” mean?

Your mailbox is hosted on Microsoft’s Exchange servers, one of the best business-class email hosting platforms around. Typically, if you purchased your own domain name and set up an email address, it likely will be a simple mailbox accessed by a protocol called POP3

You get 50GB of storage in your mailbox! That’s huge! Some mailboxes today can be as small as 100Mb (that’s 500 times smaller!). If you went for a Gmail mailbox, you might get 15Gb of space which is pretty good.

The default maximum size for sending and receiving emails is around 35Mb which is a lot larger than your typical mailbox which might be 10Mb or sometimes 20Mb per email. This 35Mb allows you to send larger attachments between co-workers or others you work with. And why not? In this day and age of superfast broadband, sending a 30Mb design document to your co-worker to look over should not be an issue.

ONE DRIVE

With OFFICE 365 FOR BUSINESS PREMIUM, you also benefit from the 1TB ONE DRIVE.

This is plenty enough space for most business users to store documents and files in the Cloud.

With One Drive installed on your PC, mobile and via a web browser, you can access your files from literally almost anywhere.

OFFICE SOFTWARE

All the main desktop office software you need including:
Microsoft:- Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Access

Via a web browser:
Web versions of Outlook, Word, Excel and PowerPoint

One license covers 5 phones, 5 tablets, 5 PCs (or Macs) per user. Plenty enough devices capable of accessing your information.

SHAREPOINT

Quote from the Microsoft SharePoint site:

“Organizations use SharePoint to create websites. You can use it as a secure place to store, organize, share, and access information from any device.”

MICROSOFT TEAMS

Collaborate, chat and communicate about documents and projects your Team is working on.

Associated resources

Be sure to check out the resources below for more information.

by Jonathan Jonathan No Comments

New Price List

We have introduced a price list in PDF format that our customers (and indeed prospective customers) can download and view at their leisure.

The list shows most of our popular products and services, if you do not see something then it does not mean we do not provide that service or product. Just ask for more information on what you require.

The list will likely be updated on a regular basis.

It can be found on the Pricing page

Please, if you have any questions or queries, do let us know.

by Jonathan Jonathan No Comments

New (for 2019-2020) Bryce Properties website launched

A few days ago we launched the new Bryce Properties website! The customer is super happy and that is very pleasing for us.

We’ve been working with Bryce Properties for a number of years. In fact, the first version of their website was back in 2008! How time flies!

Who/What is Bryce Properties?

Bryce Properties is a local (to Plymouth – UK) business that rents the highest quality accommodation to students looking for rooms in Plymouth. They have a range of property sizes from one-bedroom flats to ten-bedroom houses.

Eleven years – The evolution of a website.

Have a look at the difference eleven years makes!

2008

Sadly, we don’t have any screenshots of this iteration of the site. Probably a good thing!

2013

The 2013 iteration of the  Bryce Properties website
2013 version of the site

Wow, 2013 was rudimentary by comparison to the 2019 version! Very linear and not a lot going on. I’m not sure about the lurid pink now!

2016

The 2016 iteration of the  Bryce Properties website
2016 version of the site

Some improvements over 2013 we agree, but still not great compared to today’s version.

2018

2018 Bryce Properties website
2018 Bryce Properties website

In 2018, we made serious improvements to the site. Much more mobile-friendly than previous versions and the introduction of the CSS framework Bootstrap 4 to provide a base to work on.

2019 – Today

Link to the site (as it is today)

Bryce Properties 2019-2020 website
Bryce Properties 2019-2020 website – Home page

This years’ version of the site is a much-improved one. Some of the new features are listed below. The main ones are that it now looks great on large-screen monitors as well as smaller mobile devices.

Check it out yourself

Features

  • Looks great on large screens
  • Looks great on mobile and tablet devices
  • (Expands nicely as the user stretches and decreases the width of the browser window)
  • A top navigation bar providing quick links to different sized properties stays visible regardless of where the visitor is on the page or indeed on the whole site
Top navigation bar(stays at the top during the visit)
  • Completely secure with SSL encryption
Visiting the site is secure via SSL encryption
  • Virtual tours of 15 properties included
Viewing a virtual tour of one of the student houses
  • When enquiring about a specific property, an email is sent to the office team with the property details enquired-for as well as the visitor’s name and contact details. Making it easy for the Bryce team to communicate back to the prospective tenant
Email example received from the website
  • Each property has a tabbed interface providing different information in an easy to navigate way.
Tabbed interface for each property displayed

Technical

For those who really want to know!

Scripting (the programming side of things) – PHP

The scripting language used is PHP. A long-time used scripting language for web developers around the world. This is what enables some of the useful features such as the customised emails that come through to the office.

CSS Framework

Bootstrap 4 is a CSS framework. Basically, it comes with a pre-made look-and-feel, providing items such as buttons and tabs. Bootstrap certainly provides a very handy starting point. However, there is a lot of coding necessary none-the-less! This site contains 5253 files!

5253 files in the site!

Finally

We hope you like the site. It’s just one type of site we work on and in this case, providing regular on-going support and changes.

Other types of websites include WordPress sites where the customer is able to manage the content of their site once it is live, and Shopify, a fully-functional online shop site.

Questions?

Contact us for more information or if you would be interested in us helping you on your website project.

by Jonathan Jonathan No Comments

Privacy Policy

Last updated: 18th February 2019

Anything I.T. (“us”, “we”, or “our”) operates the Anything I.T. website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://www.anythingit.net

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

  • Name
  • Email address
  • Telephone number
  • Address

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

by Jonathan Jonathan No Comments

Are you scared of your computer?

Don’t be!

Or if you are, get in touch and you’ll find a helping hand with Anything I.T.

Here’s a short video I made earlier at the Brighter Business Brunch organised by the Six O’Clock Club (thank you Mike Turner)

Something we at Anything I.T. can help with is to ease away a strange fear that many people have of their computers, their website, their Wi-Fi, and their use of computer applications (such as Excel)!

There really is nothing to fear! Sometimes all you need is a helping hand from a someone who knows…

Have you experienced this ‘being scared’? Please let us know below! Don’t be scared!

That’s where we come in!

We’ve just made live a new Anything I.T. website which includes a way of contacting us, useful information about some of the services we offer, and a blog with a growing number of helpful posts which we think will become a very useful free resource.

Get in touch with me direct if you like or through the Anything I.T. Facebook Page, or website (details below).

Homepage
Blog
Facebook Page

Don’t forget to comment below if you have been/or are someone who is a little scared of tech!

Take care,

Jonathan

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