“Cost-effective I.T. & Web Management solutions for small to medium-sized businesses in Plymouth should never break the bank. I’m often asked ‘Can spending money on web and IT stuff really help grow my business?’ Yes, absolutely!”
Jonathan of Anything I.T.
Comtec ICT Services
“One question you may be asking is “Is my business ready for a managed ICT Service?” Many people perceive that it would be better and more cost effective for them just to get help as their technology issues arises. It is a common misconception that having their technology under a Managed Services agreement is like insurance and that they would be paying for something they may or may not use.”
Neil of Comtec ICT Services
Integrated I.T. Support
Integrated I.T. Support is a custom-made solution we can offer our customers. As the name suggests, it is a service where we are more closely integrated with the clients’ business than one would typically expect from a support service. It goes beyond that though. Rather than supporting you in a passive or reactive way, we would be acting on your behalf in a proactive way. Informing you of new technologies, updating existing systems, coming up with ideas and solutions to help the business grow.
The value of this service is that if the client has an idea to implement, a problem to sort, or just simply wants to get our thoughts, we are there. A bit like having your own employed I.T. Manager and Website Developer at nothing like the cost!
Choosing our Integrated I.T. Support option is the ‘safe’ way to go. It not only gives you peace of mind, knowing that there is someone to contact when things go wrong, it also gives you a point of contact for any questions you might have.
Questions such as:
“Should I upgrade xyz software?”
“Can we meet to discuss an expansion to our business?”
“I’m worried I might have a virus, can you take a look?”
“Can you change the accounts spreadsheet to include …?”
Integrated I.T. Support also gives you regular periodic checks with reports on how your I.T. is working for you. Any problems or potential problems are raised in these reports.
Find out more on our Integrated I.T. Support Services blog post.
This option is also a good option to choose if our Monthly Retainer Support option is out of the question.
Managed Services are a set of monitoring services that provide heads-up reporting on your I.T. resources. Be they computers, websites, servers. Managed Services will monitor the resources and alert us to potential problems, or indeed real problems. We would then inform you and a decision made to what actions need to be taken.
Additionally, you can choose to have us automate backups of your data to the cloud, install and monitor an enterprise level anti-virus on all machines.
Key Benefits of the Service
The partnership between Anything I.T. and Comtec ICT Services opens up unheard of benefits to our clients. This collaboration means we now have the resources to cope with all web and I.T. related concerns you and your business might have.
- A wider offering of support and services
- Both businesses have decades of experience behind them
- An ethos of “If our clients’ business can grow, then so can ours”
- Now* with an Internet provision service
- Now* with a contemporary Telecoms solution
- Now* with advanced web programming skills
* Each individual company (Anything I.T. & Comtect ICT Services) could not provide these services. Now we can!